FAQs

1. WHO CAN JOIN THE CLAIM?

If you purchased or leased a new or second-hand Mercedes diesel vehicle in England or Wales that was manufactured between 2009 and 2018, you may be eligible to join the claim.

2. HOW MUCH COMPENSATION WILL I GET?

We think it is likely that each claimant may receive thousands of pounds per vehicle.  It is difficult to predict levels of compensation at this stage as this will likely depend on a number of factors (e.g. the vehicle model and age and how much you paid to purchase/lease the vehicle). 

3. WHAT WILL IT COST ME TO BE PART OF THE CLAIM?

It will cost you nothing to join the claim.  If you lose your claim, you will not have to pay our legal fees.   

If you win your claim, you will keep approximately 60% of your compensation. Approximately 40% of your compensation will go towards paying the costs of bringing your claim.  

4. WHAT ARE YOU ASKING ME TO DO?

We are asking victims of Mercedes alleged conduct to join the claim.  You can check your potential eligibility to join the claim using this simple tool. https://www.mercedesemissionsclaim.co.uk/en/join-the-claim/

If you’re eligible, you will need to submit additional details including, for example, ownership or lease information for your vehicle. 

5. WHO ARE MY LAWYERS?

Your lawyers are Hausfeld & Co LLP, specialists in group and collective claims. Click here for further information.   

6. CAN I JOIN THE CLAIM EVEN IF I NO LONGER OWN OR LEASE MY CAR?

Yes.

7. HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY COMPENSATION?

It is difficult to predict how quickly you will receive your compensation because this depends on Mercedes’ approach to the claim.  Mercedes may decide to make an early settlement offer, in which case the litigation may, depending on the terms of an offer, be over very quickly. The litigation may take a number of years, but you can rest assured that we will do everything we can to ensure that you receive your compensation as soon as possible.

8. HOW CAN I GET IN TOUCH WITH YOU?

You should feel free to get in touch with us at any time.  Please see our contact details below. 

9. HOW DO I CLAIM FOR MULTIPLE VEHICLES?

You are welcome to claim for multiple vehicles. First, please register using the details for one of your eligible vehicles. After you have created your account on our website, you can easily add additional vehicles to your claim. 

Need help?

If you need help, please feel free to contact us at the email below. Or use our Contact Form

mercedesemissionsclaim@hausfeld.com

+44 (0)207 936 0950

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